Healthcare Tech · Washington DC · React
DocScheduler's founding team — experienced healthcare operators, not technologists — had a clear vision: a scheduling platform that would connect patients with the right healthcare provider without the friction of phone calls, insurance confusion, and appointment no-shows. They had a deadline tied to a funding round and had already lost 3 months to a previous development team that couldn't deliver.
When they came to HatchHope, they needed a complete technical rebuild from scratch, a realistic roadmap to market, and a partner who could make technology decisions fast enough to meet their timeline without cutting corners on security and compliance — critical for a platform handling patient health data.
We embedded a dedicated pod of 4 specialists — a tech lead, a React developer, a Node.js/API developer, and a UX designer — working exclusively on DocScheduler for 6 months. Week one was spent on architecture: a React front-end for patient-facing booking, a Node.js REST API, PostgreSQL data layer with HIPAA-compliant encryption at rest, and a Stripe integration for appointment deposits.
We built a custom provider-side dashboard for managing schedules, patient communications, and no-show reduction workflows. The UX was tested with 12 real patients mid-build and iterated twice based on feedback before launch. iOS App Store submission was managed entirely by HatchHope, achieving first-pass approval.
"Working with HatchHope was a fantastic experience. They took our ideas and turned them into reality, keeping us informed throughout. Professional, knowledgeable, and dedicated to high-quality results."