Privacy Policy | HatchHope

Last updated: January 2026

1. Who We Are

HatchHope Pvt. Ltd. ("HatchHope", "we", "us", "our") is a technology services company with its registered head office in India. We operate the website www.hatchhope.in and provide IT services to clients globally. For privacy enquiries, contact us at connect@hatchhope.in.

2. Information We Collect

Information you provide directly

Name, email address, phone number, and company name when you submit a contact or enquiry form
Project briefs, attachments, or other information you voluntarily share
Communications via email, WhatsApp, or phone

Information collected automatically

IP address, browser type, operating system, and referring URLs
Pages visited, time spent on site, and clickstream data via cookies and analytics tools
Device identifiers for mobile visitors

3. How We Use Your Information

To respond to your enquiries and provide the services you request
To send project updates, proposals, and relevant service communications
To improve our website and services through analytics
To comply with legal obligations and protect our legal rights
To prevent fraud and ensure website security

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area, our legal bases for processing personal data include: (a) your consent, (b) performance of a contract, (c) compliance with a legal obligation, and (d) our legitimate interests in operating and improving our business.

5. Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and remember your preferences. You can control cookie settings through your browser. For full details, see our Cookie Policy.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations — typically no longer than 3 years from your last interaction with us, unless a longer period is required by law.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at connect@hatchhope.in. We will respond within 30 days.

8. Data Security

We implement industry-standard technical and organisational measures to protect your data, including SSL/TLS encryption, access controls, and regular security assessments. However, no transmission over the internet is 100% secure.

9. Third-Party Services

Our website may use third-party services including Google Analytics, hCaptcha, and web hosting providers. These services have their own privacy policies and data processing terms.

10. International Transfers

Your data may be processed in countries outside your own. Where we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be notified via our website. Continued use of our services after changes constitutes acceptance.

12. Contact Us

For any privacy-related queries: connect@hatchhope.in · +91 886 068 9698 · HatchHope Pvt. Ltd., India.